Building Relationship Series
Date/Time To Be Announced

Synopsis of the Corporate Training Series

Through leader led discussion and hands-on experiential learning exercises, participant's focus on building relationships within a team. Change management is discussed. Honest dialogue between employees is fostered. Bringing humanity to work is a major focus. Introduce, define and discuss departments' core values/code of ethics/mission statement and review basic customer service definitions.

Will empower each employee by documenting their personal and professional goals for the year, and what steps they must do to achieve them. Customer service issues, effective communication skills (both written and spoken word), listening skills and conflict resolution are addressed. Each participant learns their communication style, and understands how it affects others. Email and voicemail etiquette are discussed.

All workshops are customized according to the needs of the business/organization.

To find out more about workshops in your area, or to discuss a customized workshop for your organization, e-mail Info@TrentBlanchard.com